Touch terminal software for trade-center navigation and a trade center website

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About project

Touch terminal software for trade-centre navigation and a trade-centre website

Facts

Visitor assistance system implemented in 5 “Red Square” shopping malls in Krasnodar Region.

Customer

RAMO-M

The company is recognized as one of the top twenty developers in the Russian Federation according to the results of the «INFOLine Developer Russia TOP-100» rating. The holding owns more than 350 thousand sq. km of common area including 245 thousand sq. km of gross leasable area.

Goal

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To create a customer assistance system including a web portal of 5 websites and interactive touch terminal networks for every “Red Square” shopping mall.

Tasks

1
Create a web-portal and typical website of a trade centre including trade-centre information, events, news, information for tenants, interactive maps of each floor and a detailed shop information catalogue with search capabilities.
2
Create a typical solution of visitor assistance system with shop search and trade-centre navigation capabilities.
3
Implement websites and internal visitor assistance systems in the 5 “Red Square” shopping malls.

Implementation

Spellsystems created two typical websites. One for the “Red Square” shopping mall and one for the “Red Square” mega-centre. The main difference between them is the section structure. Every typical website has functionality for shop catalogue management including category management independent of other website instances. Every typical website has its interactive map constructor, capable of multi-floor trade-centre map creation and shop location management. In addition, typical websites have an API for internal visitor assistance systems.

Moreover, each website instance has its administration panel, but still could be managed centralized. After that, we developed and delivered 5 websites based on typical one.

In parallel, we created a typical solution for a shopping mall visitor assistant system. It contains two components. The first one is a desktop solution for interactive navigation panels with touch control operated with Microsoft Windows XP/7. The second one is the server solution for website integration, data caching and terminal network status monitoring. The shopping mall visitor assistant solution uses the website’s database to get a shop catalogue and interactive map. It allows users to find any shop by its name, category or keyword and discover the shortest route to it. Routes are generated automatically based on shop position, current terminal position and orientation. It supports multi-floor routing with elevators or escalators considering their directions.

Next, we deployed this typical solution in all 5 centers in Krasnodar Region.


Results

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We were able to build the solution that is simple, stable and reliable enough to be in use more than 5 years in the very popular and crowded shopping centers.

Technologies

Basic technologies
1
C#, Microsoft.NET
PHP, WinForms, XML/XSLT
Storing and working with data
2
Access, MySQL

Platforms

Web applications
Desktop applications
Server applications

Team

  • 1 project manager
  • 1 C#/.NET programmer
  • 1 PHP programmer
  • 1 database architect
  • 1 content manager

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